Friday 13 March 2009

The heating, dear god spare me

Date: 2009-03-13
Journey Origin: Ascot
Scheduled Dep. Time: 09:10
Journey Destination: Waterloo
Estimated Delay: n/a
Details of complaint: I would just like to thank South West Trains very much. Now that the weather has turned, and it's warmer, they've finally decided to turn the heating on - full blast.
It's a real thrill to be sitting on this train, slowly melting, after a winter of freezing with no heating.
Thanks so much!

Tuesday 3 March 2009

Delay

Date: 2009-03-03
Journey Origin: Ascot
Scheduled Dep. Time: 09:10
Journey Destination: Waterloo
Estimated Delay: 6 mins
Details of complaint: Doesn't sound like much, but there was no reason why the train was running late, and it meant I missed a connecting train at London and was late for a meeting.

Date: 2009-03-03
Journey Origin: Waterloo
Scheduled Dep. Time: 20:20
Journey Destination: Ascot
Estimated Delay: 5 mins
Details of complaint: Random stops in the countryside on the way home, again more annoying because there was no reason given why the train kept on stopping outside stations all the time.